Senior Engineer, Systems Engineering

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Salesforce Service Team   Job Summary  : The Salesforce Senior Developer will serve as a key technical contributor on the Salesforce Service Team, responsible for designing, developing, and maintaining scalable Salesforce solutions that support Cencora's service operations. This role requires deep expertise in the Salesforce platform and a strong ability to collaborate cross-functionally with business stakeholders, architects, and other technical teams to deliver high-quality CRM solutions. The ideal candidate is a self-starter who thrives in a fast-paced, enterprise environment and is passionate about leveraging Salesforce technology to drive business value.    What You'll Do : Design, develop, test, and deploy robust Salesforce solutions including custom Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages  Collaborate with business analysts and stakeholders to gather requirements and translate them into scalable technical designs  Lead and contribute to end-to-end implementation of Salesforce Service Cloud features, including Case Management, Omni-Channel, Knowledge Base, and CTI integrations  Develop and maintain REST/SOAP API integrations between Salesforce and third-party systems  Conduct code reviews to ensure adherence to Salesforce best practices, coding standards, and governance limits  Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives  Perform root cause analysis and resolve production defects and technical issues in a timely manner  Mentor junior developers and provide guidance on Salesforce development best practices  Support data migration activities using tools such as Data Loader, Workbench, or MuleSoft  Maintain comprehensive technical documentation including design specifications, solution architecture, and test plans  Stay current with Salesforce platform releases, new features, and emerging technologies to recommend improvements    Basic Qualifications : Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience)  5+ years  of hands-on Salesforce development experience  Proficiency in  Apex ,  Lightning Web Components (LWC) ,  SOQL/SOSL , and  Visualforce   Strong experience with  Salesforce Service Cloud  configuration and development  Experience with Salesforce  declarative tools  including Flow Builder, Process Builder, and Validation Rules  Proficiency in web technologies:  HTML, CSS, JavaScript   Experience with  REST and SOAP API  integrations  Solid understanding of Salesforce  data model, security model , and  governor limits   Experience with source control tools such as  Git  and deployment tools such as  Salesforce DX (SFDX)  or  Copado   Active  Salesforce Certified Platform Developer I  and Salesforce Certified Service Cloud Consultant  certification    Preferred Qualifications:   Salesforce Certified Platform Developer II    Experience with  MuleSoft  or other integration middleware platforms  Familiarity with  Salesforce Einstein  features including AI-powered case classification or chatbots  Exposure to  DevSecOps  practices and CI/CD pipeline implementation within Salesforce environments  Experience in the  healthcare, pharmaceutical, or life sciences  industry  Familiarity with  Salesforce Shield ,  Field Audit Trail , or  Platform Encryption   Experience working in large enterprise Salesforce orgs with complex multi-cloud implementations  Strong analytical,