Account Manager

Location: OT112: CVC - CLEVELAND, OH 9800 Rockside Road, Valley View, OH, 44125 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Account Manager to cover the Greater Cleveland territory and reporting to the General Manager. The main goal of the role is to maintain a portfolio of customers through providing excellent customer service and account management with additional responsibility for selling incremental repair projects. On a typical day you will: Manage a portfolio of elevator units through maintaining good working relationships with existing customers Serve as primary contact for timely resolution of customer needs surrounding inquiries Develop your own sales strategy to achieve sales targets Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results Conduct sales negotiations and close deals Collaborate with fellow team members, including other sales representatives and field colleagues What you will need to be successful: You have a business or technical degree or have completed training as a technician or technical business administrator, and preferred relevant prior work experience You have initial experience in the sale of technical service agreements requiring consultation. You have a strong customer and service orientation, including excellent interpersonal skills You are characterized by a high level of commitment and reliability. You are target focused, with the ability to work at pace in a demanding, complex, corporate organization What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

Otis currently provides our colleagues with the following benefits:  401(k) plan that includes generous company match and a separate automatic retirement contribution  Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment  Three weeks paid vacation and paid company holidays   Paid sick leave - Employee assistance and wellness incentive programs  Life insurance and disability coverage  Voluntary benefits, such as legal, pet, home, and auto insurance  Birth/adoption and parental leave benefits  Adoption assistance  Tuition reimbursement program  Peer recognition and service anniversary awards, as well as spot performance bonus opportunities  Salary Transparency:   The salary range for this role is $80,000 to $100,000.  We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.   If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a