Regional Commercial Head, (Healthcare, Diagnostics)

At Cepheid, we are passionate about improving healthcare through fast, accurate diagnostic testing. As part of Danaher, we operate within a global science and technology community committed to meaningful innovation, continuous improvement, and developing exceptional leaders. We are looking for an accomplished and forward-thinking Regional Commercial Head to lead our commercial organization and shape the next phase of Cepheid’s growth in this strategically important market. This is a high-impact leadership opportunity with responsibility for sales, market development, customer experience, and field service excellence. You will define and execute the country’s commercial strategy, strengthen Cepheid’s position across the public and private healthcare sectors, and build trusted partnerships that contribute to sustainable growth and better healthcare outcomes. The role combines strategic leadership, commercial ownership, operational excellence, and talent development. You will lead a diverse team, influence within a global matrix organization, and contribute to Cepheid’s broader regional growth strategy.

Commercial Strategy and Growth Develop and execute the commercial strategy for South Africa, delivering sustainable revenue growth and increased market share. Identify emerging market opportunities and translate them into clear go-to-market priorities across the public and private healthcare sectors. Drive pipeline development, forecasting accuracy, performance tracking, and disciplined commercial execution. Ensure Cepheid’s effective participation in national tenders, strategic procurement initiatives, and other significant commercial opportunities. Build and maintain trusted relationships with key accounts, government stakeholders, healthcare authorities, key opinion leaders, industry partners, and other strategic stakeholders. Lead contract negotiations and establish partnerships that support market access, customer value, and long-term growth. Manage and strengthen distributor and commercial partner performance where applicable. Contribute to business planning and financial decision-making, with a strong focus on profitable and sustainable growth. Customer and Service Excellence Provide strategic leadership across Sales, Customer Care, and Field Service, ensuring a consistent and high-quality customer experience. Deliver responsive, reliable, and high-value field service that supports customer satisfaction, operational continuity, and long-term partnership. Achieve service coverage and performance targets across South Africa and relevant regional markets. Identify opportunities to develop new service models and incremental revenue streams. Monitor service KPIs, customer feedback, and operational performance, driving continuous process improvement with key stakeholders. Lead critical service initiatives by developing clear project plans, tracking milestones and deliverables, and partnering with project management teams when required. Leadership and Collaboration Lead, inspire, and develop a high-performing commercial organization with a strong culture of accountability, inclusion, and collaboration. Set clear individual and team objectives, monitor performance, and provide timely, constructive feedback. Coach associates and support their long-term development through effective talent management and succession planning. Partner closely with regional and global teams, including Marketing, Market Access, Channel Management, Business Operations, Finance, and other functions, to deliver execution excellence. Create an environment in which diverse perspectives are valued and associates feel empowered to contribute, develop, and succeed. Serve as a visible, credible, and values-driven leader representing Cepheid with customers, partners, associates, and external stakeholders. Governance and Integrity Ensure full compliance with Danaher’s Code of Conduct, internal policies, applicable healthcare