Principal Applications Administrator
Thermo Fisher Scientific
- Location
- Richmond, Virginia, United States of America
- Employment
- Full Time
- Work model
- On-Site
- Level
- Principal
- H-1B history
- 76 approvals (FY2023)
- Posted
- 23h ago
Skills
About this role
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Summary
Leads implementation, operational and maintenance support for enterprise applications. Applies expertise and experience to anticipate and prevent problems that may occur during normal application operations. Maintains a stable systems environment with minimal downtime and maximum performance. Identifies new and innovative technology solutions to meet business needs. For the Labs this also includes support for analytical software and associated dedicated hardware as well as administrative support for server-based laboratory applications. Day in the life: Performs root cause analysis and develops solutions for systemic application escalated issues. Troubleshoots and resolves application-specific support issues for complex, business critical applications. Assists/Leads during team recovery efforts with expert recommendations during systems disruptions to help ensure prompt resolution of service interruptions and full systems recovery. Installs and maintains enterprise and/or laboratory application software (including dedicated hardware), application code deployments and configuration changes. Leads development of Package Software modification requirements and Interface Design Specifications. Configure necessary tables in Packaged Software to support the specific business areas. Develops work plans and tracks/reports status of assigned projects/tasks. Reviews the governing regulations to ensure proper program support. Trains/mentors staff. Executes change requests and qualifications. Liaises with internal and external customers to determine long-term issue resolution. Manages and leads projects and project resources.
Education and Experience
Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years’) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills and Abilities: Expert understanding of server administration and architecture (Windows Server, Linux). Ex. usage of Linux editors, editing CRON, Microsoft IIS administration, server/batch scripting Ability to interact with relational databases (primarily Oracle, some SQL Server) at an expert level Advanced support knowledge of the applications/technology being supported Support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.) Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments at PPD, or with software vendors Self-motivated with the initiative to see issue resolution through