Art Director, Campaigns

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

The ServiceNow Creative Brand & Strategy team is a passionate team of creative thinkers and doers, responsible for shaping the future of the ServiceNow brand. We’re looking for a Campaign Art Director with a history of creating award-winning work across touch-points and media types.

You’re a strategic, conceptual thinker, who knows how to push the boundaries of storytelling and execute down to the smallest detail. You see every brief as an opportunity to elevate both that specific assignment and the brand. You’ll partner with other creatives and a world-class cross-functional team to create work that transcends the category, helping build a defining brand – and the defining enterprise software company – of the 21st century. Projects will vary, from film to social to digital and beyond, and you’ll work with both internal teams and external partners to bring your ideas to life.

Key Responsibilities and Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of experience as an Art Director at in-house or at a top-tier creative agency, with a portfolio that includes work for modern technology brands Work closely with a Creative Director, Campaigns on conceptual development, design, and execution across key marketing briefs. Strong background in concept and art direction with fluency across channels -digital, social, film, print, and more. Comfort working in a fast-paced environment and experience scaling ideas under tight timelines. Passionate about craft and committed to building systems and stories that elevate brand presence over time. Value collaboration and feedback, and thrive in cross-functional environments with marketing, design, and product teams. Experience working with or designing with AI and emerging technologies. Expert in industry-standard design and collaboration tools such as Adobe Creative Cloud and Figma. JV20 For positions in this location, we offer a base pay of $102,300 - $140,700 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work