Business Analyst - Operational Technology

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com .   Location: Euclid - 22801   Employment Status: Salary Full-Time   Function: Information Technology   Pay Range: ( $99,210.00  - $148,815.00 ) Target Bonus: 10.0% Req ID:  29612     ​ ​ Purpose

The Business Analyst, Manufacturing Infrastructure Operations serves as a key liaison between manufacturing, warehouse, engineering, IT, cybersecurity, infrastructure, and site support stakeholders. This role translates operational needs and shop floor technology challenges into clear requirements, actionable priorities, process improvements, and operationally ready solutions.  Candidates will be focused on MES and Operational Technology. The position supports reliable, secure, and standardized technology operations across plant and warehouse environments by improving intake, documentation, prioritization, reporting, lifecycle visibility, and alignment between business operations and technical teams Job Description (Duties and Responsibilities)

Partner with manufacturing, warehouse, plant engineering, site support, infrastructure, cybersecurity, applications, and vendor teams to gather, document, and validate business and technical requirements.

Facilitate stakeholder discussions, requirements workshops, working sessions, and review meetings to clarify needs, confirm scope, and drive alignment across business and IT teams. Analyze current-state processes, systems, support models, pain points, and recurring issues within manufacturing and warehouse technology environments. Define future-state requirements, process flows, use cases, business rules, acceptance criteria, and expected outcomes for infrastructure projects and service improvements. Manage intake analysis, prioritization support, and scoping for manufacturing technology requests, including endpoint needs, connectivity requirements, production-facing devices, and infrastructure changes. Assess business impact, production risk, operational urgency, dependencies, and resource needs to support informed prioritization and decision-making. Ensure requirements align with infrastructure, cybersecurity, endpoint, network, lifecycle, and supportability standards. Define and document ownership, escalation paths, lifecycle responsibilities, change control needs, and support expectations for manufacturing floor technology. Support project planning and execution by defining scope, tracking dependencies, identifying risks, documenting issues, preparing status updates, and coordinating stakeholder communications. Partner with ITSM, site support, and service teams to review incidents, requests, trends, and recurring problems to identify opportunities for root cause analysis, standardization, and proactive improvement. Create and maintain business requirements, functional requirements, process maps, support procedures, decision logs, meeting notes, action item trackers, knowledge articles, and operational handoff materials. Support change management and operational readiness by assessing impacts, coordinating