Senior Settlements Manager

JOB DESCRIPTION:  SENIOR SETTLEMENTS MANAGER Location: Australia & New Zealand Division: Ticketmaster / Moshtix Australia and New Zealand, Finance Department Line Manager: Finance Operations Manager Contract Terms:  Permanent, 38 hours per week (3 days in office)   THE TEAM The Senior Settlements Manager Ticketmaster/Moshtix AUNZ is part of the Finance team, and you will plan the settlements allocations, prepare settlements, review and support the settlements team members, reconcile and investigate balances across Ticketmaster settlements platforms and finance systems. Provide client settlements in line with Ticketmaster / Moshtix contracted terms. Work in accordance with Ticketmaster/Moshtix processes and policies and audit requirements. THE JOB This dynamic and fast paced role is for someone who likes working with tight daily and monthly deadlines. This well organised and positive thinker will lead the settlements team in the finance department. They will work cooperatively as part of the Settlements/Collections/Contract setup/ Reporting team and will liaise with all colleagues in the Corporate Services Department to ensure individual performance objectives are met across all teams in the TM business. The Senior Settlements Manager AUNZ is also required to liaise with staff of the national Client Operations team and the Event Programming Centre in relation to settlement arrangements and contract terms. This position is also required to liaise with Host and Archtics clients to ensure that the settlements are completed correctly and per contractual terms. Other duties include accounting journals and reconciliations of allocated General Ledger accounts. Assist in any other payments required from refunds to contract payments including rebates and interest payments. They will also assist with allocated month end duties, client reporting and balancing to support the Financial Reporting team. A new aspect of this role will be building out contract rules in both Domo reporting/Global Settlements System (GSS) systems as we move to automated settlements in Global Settlements System (GSS), this role requires the ability to manage and work on this project achieving the goals set and timelines we need to meet.

RESPONSIBILITIES AND KEY RESULT AREAS:  Prepare the weekly allocation of the upcoming settlements to the settlements team so everyone is clear on what settlements/rebates are required for each event/client in the AUS and NZ markets for TM and Moshtix. Ensure accurate reporting and settlement of all monies per contract for allocated events sold through Ticketmaster / Moshtix nationally in a timely manner. Ensure Archtics clients are paid and charged in accordance with the contracts and schedules. Maintain awareness of nominated client contracts regarding fees and schedules in relation to settlements, communicate any changes from contract-to-contract changes. Provide internal and external stakeholders reports when required. Adhere to Live Nation/Ticketmaster audit and policy requirements and assist when audit documents are required to auditors. Ensure compliance with SOX, audit requirements, and company policies. Coach, develop and build capability across the Settlement Operations team. Support business readiness and implementation activities for GSS and future settlement capabilities. Lead continuous improvement initiatives, automation opportunities, and operational standardisation. Partner with Commercial, Event Programming, Client Operations, Product and Technology to improve end-to-end processes. Drive proactive monitoring and upstream issue resolution to reduce settlement exceptions. Support reporting and reporting integrity in DOMO sales system.

Primary: To settle all monies per contract for allocated events sold through Ticketmaster nationally, in a timely and accurate fashion. Meet the daily deadlines and requirements for all settlements and payments. To reconcile allocation