Senior Director Strategic Partnerships Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Director, Strategic Partnerships leads a team of Strategic Account Executives responsible for managing a portfolio of complex strategic client partnerships. This leader is accountable for driving client satisfaction, retention, growth, operational excellence, and employee engagement while developing high-performing talent and fostering strong cross-functional partnerships across Optum. The Senior Director serves as a strategic advisor to clients and internal business leaders, ensuring the successful execution of client strategies, identifying opportunities to expand value, and delivering innovative solutions that improve client outcomes. This role partners closely with Sales, Product, Clinical, Operations, Finance, Legal, and other enterprise stakeholders to ensure consistent execution, strengthen client relationships, and achieve business objectives. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Lead, coach, and develop a high-performing team of Strategic Account Executives responsible for managing complex strategic client partnerships. Foster a culture of accountability, collaboration, continuous improvement, and professional development while driving exceptional client and business outcomes Develop leadership capability within the team through coaching, mentoring, succession planning, performance management, and ongoing talent development Partner with senior client stakeholders to develop and execute strategic partnership plans that address current and emerging business needs, support long-term growth, and deliver measurable value Build and maintain executive-level relationships with client leadership, serving as a trusted advisor and escalation point for complex strategic initiatives Drive portfolio strategy by ensuring client plans align with contractual commitments, organizational priorities, and measurable business outcomes Lead the successful execution of client renewals, contract negotiations, market checks, and strategic growth opportunities while partnering with Sales, Contracting, Legal, and Finance Champion operational excellence by collaborating across functional teams to ensure seamless delivery, proactive issue resolution, and consistent execution against client expectations Influence and align cross-functional leaders to prioritize client needs, resolve complex issues, and deliver integrated solutions that enhance the client experience Monitor portfolio performance, financial results, client satisfaction, and key performance indicators to identify trends, mitigate risks, and drive continuous improvement Serve as an ambassador for Optum by articulating the value of Optum solutions and strengthening executive relationships across client organizations Promote innovation and the adoption of technology, automation, and AI-enabled tools to improve team effectiveness, operational efficiency, and client engagement Ensure contract compliance, including oversight of performance guarantees, service commitments, and contractual obligations Maintain accurate portfolio management, strategic account planning, opportunity tracking, and executive reporting through CRM tools, including Salesforce Foster a culture of inclusion, engagement, accountability, and collaboration that supports employee retention, career growth, and organizational success