Health Center Manager RN - Hagerstown, MD

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

The Health Center Manager is responsible for the leadership, oversight and overall success of assigned health center operations.  Successful health center operations will include improved health of participants, satisfied Client partners and efficient operations of the clinic. ESSENTIAL DUTIES & RESPONSIBILITIES Supervise all team members in assigned employer health center(s) and ensure adherence to company policies, objectives and procedures   Oversee management of assigned health center(s) operations, workflow and work schedules to ensure productive performance  Required to provide coverage for vacant positions during staff absences or unfilled roles; expected to step in and assume duties and responsibilities when needed due to staff shortages.    Collaborate with Account Manager to ensure health center is staffed appropriately to meet both the Client partners’ and patients’ demands  Implement and manage strategy at a clinic/front line level as agreed upon with the account management team  Effectively set expectations and goals (based on contracted services) for team members, discuss performance and manage performance improvement plans  Talent identification and hiring, in partnership with recruiting department, for health center staff  Ensure center staff are a high functioning team to include talent management and team building  Maintain all regulatory and compliance guidelines in assigned locations  Act as a resource for continual development, implementation and monitoring of clinical activities that improve outcomes, increase utilization, and enhance clinical efficacy.  Perform onsite and remote chart/records/procedures audits Act as a resource for providing information and feedback to Clinic Operations regarding on-going clinic operations, client issues and concerns, and medical team management/staffing issues.  Coordinate activities of data gathering, information distribution and ongoing clinical oversight.  Work cooperatively with Corporate Client Services and Clinic Operations to enhance provision of support to the on-site clinics.  Meet periodically with the Client to discuss clinic issues as needed; Client meetings should occur in collaboration with the Corporate Client Services team member(s) Participate in Client Company sponsored training Works closely with management to ensure that all health and safety standards are met to safeguard the health and wellbeing of employees. Meets regularly to disposition OSHA cases. Responsible for overseeing medical case management and acute injury management for injured workers in conjunction with medical providers, supervisors, and worker’s compensation management team. May be directly involved in day-to-day case management activities either as a back-up or primary individual responsible for case management. This includes the following activities: Serves as liaison between medical providers and injured workers for coordination of