Application Support Analyst

Application Support Analyst This position is responsible for vendor application support, software application development, support, and technical expertise in support of Financial and Contract Services, Fuel Services, and Gas Operations, which are all part of the Commercial Operations business unit. The primary responsibilities include working as part of a product-focused team providing technical support for several applications (vendor, desktop, web applications, and services). Support tasks include working with business partners to identify and implement technical solutions. The successful candidate should not only have a strong technical background but excellent communication skills, the desire to learn business concepts and processes, and a passion for software development and support. This position will work alongside a collaborative TO team to predominantly support the Fuel Services business area technology needs. Work areas will include vendor application support for coal logistics and fuel accounting systems such as Comtrac, Fuel Stock Ledger, Windows server and application support, and support for operational data integrations used in coal inventory, transportation, and settlement processes. Additional areas of support will include gas operations applications such as Gas Measurement Data Collection and other applications within the Financial and Contract Services IT team support area. This job requires employees to physically report to work Monday – Thursday (4) days a week at the Energy Center in Birmingham, Alabama. Fridays are generally hybrid unless requested to come into work. Travel is less than 10%.