Customer Service Representative

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Customer Service Representative

Maryland Heights, Missouri + Additional locations

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Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.

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Customer Service Representative

Requisition number: 1062309

Job category: Customer Services

Primary location: Maryland Heights, Missouri

Additional locations: Phoenix, Arizona | Minneapolis, Minnesota | Dallas, Texas | Hartford, Connecticut | Tampa, Florida

Date posted: 07/22/2026

Overtime status: Non-exempt

Travel: No

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This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule or will be discussed on your first day of employment. Watch this video to understand the expectations of being a remote