Systems Management Consultant
UnitedHealth Group
- Location
- Metro Manila
- Work model
- On-Site
- Level
- Senior
About this role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Configure, support, and maintain Infor Financials & Supply Management (FINSCM) applications and related modules Gather, analyze, and document business requirements for Finance and Supply Chain processes Collaborate with business stakeholders to design and implement scalable FINSCM solutions Support Financial Management modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and Asset Management Support Supply Management modules including Procurement, Requisitioning, Sourcing, Contract Management, Supplier Management, and Inventory Management Configure business processes, workflows, approvals, and security within Infor Landmark and FINSCM applications Troubleshoot application issues, identify root causes, and provide timely resolutions Participate in system testing activities including Unit Testing, SIT, UAT, and Production validation Support data migration, data validation, and reconciliation activities during implementations and upgrades Assist with integration monitoring and issue resolution involving Infor OS, IPA, APIs, and third-party systems Support application upgrades, enhancements, maintenance activities, security, and access management Monitor support queues for urgent requests and ticket assignments and provide timely updates to stakeholders Work directly with clients, business users, and technical teams to document requirements and expected outcomes Create and maintain functional documentation, process flows, configuration workbooks, and training materials Participate in continuous process improvement initiatives and recommend best practices for Finance and Supply Chain operations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 7+ years of experience working with Infor Financials & Supply Management (FINSCM) Experience supporting one or more FINSCM modules such as General Ledger, Accounts Payable, Accounts Receivable, Procurement, Contract Management, or Inventory Management Hands-on experience with Infor Landmark architecture and FINSCM configuration Experience in requirements gathering, solution design, testing, and production support Understanding of Finance and Supply Chain business processes and best practices Proven exposure to Infor OS, Intelligent Process Automation (IPA), and system integrations Proven solid analytical and problem-solving skills Proven excellent communication and collaboration abilities Proven ability to work independently and manage multiple priorities in a fast-paced environment Proven willingness to learn and grow in a dynamic enterprise application environment Willingness to work in US business hours At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race,