GSOC Associate Watch Officer
Erie Indemnity
- Location
- Erie, PA, US, 16530
- Work model
- On-Site
- Level
- Entry
- Salary
- $50.3k/yr
- H-1B history
- 8 approvals (FY2023)
About this role
Salary Range
$50,327.00 - $80,392.00 * salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services. 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary
Under the guidance and support of Senior GSOC Watch Officer and/or GSOC Watch Officer, maintains and operates 24 hours/7 days a week security and fire/life safety Global Security Operations Center (GSOC). Operates and monitors ERIE's critical technical security and fire/life safety systems for the home office complex and designated field offices. Provides limited system support with the daily operation and maintenance of all the involved GSOC systems.
There are multiple positions available. These positions are based 100% in-person out of our Corporate Office in Erie, PA. Shifts are as follows: 2nd shift with scheduled hours of 3:00 PM - 11:00 PM ET. 3rd shift with scheduled hours of 11:00 PM - 7:00 AM ET. Shift hours are subject to change based on operational requirements and may be adjusted with limited notice. These positions will follow a rotating day off schedule with every other weekend off. As part of the schedule, candidates should expect to work weekends and holidays. Training will occur on first shift 7:00 AM - 3:00PM. Upon completion, on the job training will continue on the candidate's assigned shift. Schedules are subject to adjustment based on operational needs.
Duties and Responsibilities
Functions as an Associate Watch Officer of the licensed 24 hours/ 7 days a week GSOC for fire and security alarms for the Home Office complex and designated field and remote offices. Follows established protocols, operational procedures, and guidelines for alarm responses under the guidance/direction of a Senior GSOC Watch Officer and/or Watch Officer. Dispatches both internal security officers and