Data Centre Operations Manager , LHR Data Center Operations (DCO)

As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure — the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centers increasingly host high-density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably, and at pace. We encounter interesting, challenging and complex problems every day. Being a technical manager at Amazon means you can innovate to solve these issues and help drive Operational Excellence across every area of your role. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimize operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centers. As emerging technologies — such as high-density GPU and AI accelerator platforms, advanced power distribution, and liquid-cooling systems — become an increasingly important part of how our data centers run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centers or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data center infrastructure — including rack installation, break-fix maintenance, and decommissioning — ensuring seamless end-to-end operational delivery Leveraging Generative AI and emerging technologies to build in-house tools, automate operational workflows, and drive continuous improvement across the team Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance Maintaining existing co-located and in-house Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management and capacity management A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other