Appliance Technician - All Regions

Requisition ID: 70745  About Whirlpool Corporation   Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .    This role in summary 
     Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician –  All Regions  British Columbia, Canada Alberta, Canada Saskatchewan, Canada Manitoba Ontario, Canada Quebec Quebec City, QC, CA This role will be responsible for delivering exceptional consumer experience in the homes of our customers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens.    Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canada’s head office is located in Mississauga, Ontario.      Your responsibilities will include 
           Diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair and access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s) Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing. Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product. Use business management software to manage service calls  Follow company processes as per service Standard Operating Procedures  Proficient oral and written communication skills in English, French A valid driver’s license with a good driving record Lift upwards of 55lbs and complete labor required daily Minimum requirements 
     High School Diploma or GED  1+ years of  experience in the appliance repair field or other service industry (i.e. telecommunication, electrical, HVAC, maintenance) Preferred skills and experiences 
             Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice )  Have formal technical training in appliance repair  Knowledgeable and comfortable in using a tablet/laptop computers  Familiarity with mobile technology and applications  Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills  Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent  Highly developed organizational, and customer service skills  Results-driven with proven trouble-shooting and problem-solving  Ability to read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter)    The anticipated salary range for this position is $56,000 - $70,000. Final compensation within this range will be determined based on several factors, including the candidate’s relevant skills, professional experience, and specific educational background and certifications. What we offer