Senior Forward Deployed Software Engineer (FDE)

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.   You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Spearheads complex deployments of software, architects customized enterprise-grade cloud and android solutions, and works directly with key enterprise customers to resolve high-stakes technical challenges, deployments and drive product success. In this customer-facing role, leverages deep frontline experience to heavily influence internal engineering teams, driving the architectural vision and development of core solutions that proactively address complex customer pain points. Analyzes, designs, develops, and maintains software solutions for the organization’s products and systems. Leads system integration of software and hardware to ensure consistent performance and program reliability. Develops, validates, and tests software functionality and user documentation. Work is evaluated upon completion to ensure objectives and quality standards are met. Determines and develops innovative approaches to solve complex problems, leveraging technical expertise and industry best practices. This role requires a minimum of 3-days per week in either our Holtsville, NY (preferred location) or Lincolnshire, IL office, 2 days remote (US) Essential Duties and Responsibilities: Establishes requirements for moderately complex software design projects Prioritizes features to ensure the most impactful are implemented first Leads and participates in code reviews, proactively identifying and addressing issues early in the development process Completes all phases of moderately complex software design and development projects, including in process and final inspections to meet quality standards Develops and tests comprehensive documentation to support software projects, including design specifications, code comments, and user manuals Explores and applies the latest technologies and innovative approaches to enhance software designs and implementations Reviews and refines existing software or firmware designs, identifying opportunities for optimization and improvement Provides recommendations and solutions to technical problems, leveraging expertise across multiple technical domains May develop custom tools or scripts to streamline analysis, debugging, or problem solving processes Exercises sound judgment in selecting methods and techniques to deliver effective solutions to complex problems Works with minimal supervision, receiving general guidance on new assignments and strategic objectives Provides mentorship and guidance to junior level personnel, including both exempt and non-exempt team members Builds strong professional networks with senior internal and external stakeholders, frequently engaging in inter-organizational and customer-focused discussions Forward Deployment Responsibilities: Enterprise Pilot Strategy & Deployment: Lead the hands-on deployment, technical development and validation of Zebra's Android and cloud-based solutions during high-stakes customer pilots. Conduct technical workshops, customize and guide the seamless roll-out of devices and software into live, mission-critical operations. Customer Workflow Optimization & Architecture Review: Act as a key technical consultant by reviewing real-world customer