Manager, Sales Planning & Operations

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Manages the overall strategic and tactical direction for the assigned Sales Division and the day-to-day direction of the Sales Strategy Managers supporting the Sales Division as approved by the Sr. Director of Sales Ops., by partnering with their peers across the larger Sales Strategy & Operations organization, as well as the Product Management, Operations, Marketing, Finance, HRBPs, and Training teams to ensure that the Sales Division is positioned to achieve divisional and company financial goals and objectives. Acts as a liaison and key resource for corporate functional partners involved in initiatives that impact sales operations.

Acts as a primary sales strategist for the overall divisional VP for the assigned sales division. Manages, directs, and develops a direct report team of sales strategy managers responsible for sales division alignment with company goals, focused on executing key sales strategy, operations, and planning initiatives. Provides direction, guidance, and development to the Divisional Sales Strategy team to accomplish initiatives driven by Divisional & Corporate Sales Senior Leadership. Maintains overall accountability and monitors Sales Division activities, training, and procedures to ensure standardization and compliance with Corporate and divisional practices. Works with, coaches, and directs the Sales Strategy Manager team to effectively lead through influence and partner with Division Senior Leadership to identify opportunities for continuous improvement in Sales Division processes, procedures & training, with Divisional Senior Leadership to establish recommendations for policies, procedures, best practices, and efficiencies within the Sales Division and with Sales Division Training team to ensure sales representative and management training programs and content are consistent and aligned with Marketing messaging, and corporate and divisional goals and requirements. Works with sales strategy manager and direct reports team to modify sales division training materials and programs to match changes in product offerings due to introducing new products and/or features. Leads team to partner with Product Management, Marketing, & Development to represent the Sales Division on all projects that impact the Sales Division. Assists Sales Strategy Manager direct reports to partner with Sales Enablement to represent the Sales Division regarding Information Technology requirements. Directs team to recommend and coordinate implementation of enhancements and modifications as needed. Coordinates sales management communications about Sales Division issues and/or requirements. Equips the organization with operational excellence and practices to improve and optimize business process performance. Identifies skill gaps in the Sales Strategy team to determine additional training needs.

Bachelor's Degree - Required Master's Degree in Business Administration - Preferred Experience developing and implementing effective processes, procedures and training programs, the ability to be an effective team leader, manage multiple projects simultaneously and coordinate activities in multiple locations. 5 years of experience in Sales or Organizational Development Management. 10+ years of experience in Sales with a thorough knowledge of Field