ACCOUNT DIRECTOR II
Lumen Technologies
- Location
- 68700, HKG
- Work model
- On-Site
- Level
- Staff
- Posted
- 14h ago
Skills
About this role
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role Responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of new business. Accountable for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. The Main Responsibilities Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts Broadens and deepens existing customer relationships in order to gain strategic positioning as well as retain existing revenue and attain additional business. Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. Drives account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership. Collaborate with eco system, for example, customer services, pre-sales engineers, services delivery, to ensure proper customer life cycle management and high customer satisfaction. Partner with customer relationship manager and network acquisition team to formulate/package solutions, understand market dynamic to achieve healthy bilaterial business relationship with selected strategic partners. What We Look For in a Candidate Bachelor’s degree in Business +7 years solid and relevant sales experience in Global Carriers Knowledge and understanding of the telecom industry's competitive landscape Experience with Salesforce.com preferred Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Requires at least 50% or more of time conducting sales activities outside of the office. Willingness to work in different time zones and collaborate with global ecosystems. Understand and embrace cultural differences Able to work independently but also be a good team player Compensation What to Expect Next Requisition #: 342519 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make