Manager, Financial Operations (Reconciliation)

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

We are looking for a Financial Operations Manager based in Singapore to lead global cash and transaction reconciliation. In this role, you will own end-to-end break investigation and resolution, drive cross-functional issue follow-ups through to closure, and partner with Product, Engineering, Data, and Finance to strengthen reconciliation controls and improve automation. You will also lead and develop a team, setting clear operating rhythms and performance standards.

Lead daily, weekly, and month-end reconciliations for cash and transaction flows across channels, entities, and regions, with clear coverage, SLAs , escalation paths, and closing calendars. Manage reconciliation breaks end-to-end, including triage, investigation, root-cause analysis, documentation, and follow-up with Product, Engineering, Data, Ops, and PSP/Bank partners until full resolution. Understand end-to-end fund flows and transaction lifecycles to identify control gaps and risks, and design policies, procedures, and governance that ensure fund safety and strong financial controls. Drive continuous improvement of reconciliation systems, tools, and workflows, including automation, data quality checks, dashboards, and other scalable enhancements. Translate operational needs into clear requirements/PRDs and partner with Product and Engineering to deliver and measure enhancements (e.g. break volume reduction, faster cycle times, improved accuracy). Partner with Product, Ledger/Accounting, and regional stakeholders to align reconciliation with product changes and reporting needs, and to standardise practices while respecting local requirements. Lead, coach, and develop the reconciliation team, allocating resources across BAU and project work, and maintaining capacity planning, coverage, and training. What you bring: 5+ years of experience in Financial Operations, reconciliation, financial operations, payments operations, or related roles; experience in payments/fintech is strongly preferred. Proven track record leading cash, settlement, and transaction reconciliations at scale, and driving issues to closure with cross-functional teams. Strong understanding of end-to-end payment flows (authorisation, capture, settlement,