Technical Business Analyst - Senior Consultant, Strategy, Growth, and Transformation

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Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work you'll do Help clients envision, define, and implement modern data and analytics solutions. This role will serve as a bridge between business stakeholders, technical teams, and end users by translating operational needs into clear technical requirements and actionable product concepts. The ideal candidate can guide clients through what an analytics tool could do for them, facilitate productive discussions about priorities and functionality, and help transform those ideas into secure data pipelines, prototype dashboards, analytics views, automated reporting capabilities, and baseline user interfaces. This person should be curious, structured, and comfortable operating at the intersection of business strategy, user experience, data engineering, and technology delivery. As a Senior Consultant, Strategy, Growth, and Transformation on the Customer Strategy & Design team, you will be responsible for helping clients define, prioritize, and implement data and analytics solutions that support decision-making, operational visibility, and workflow improvement. Elicit, document, validate, and refine functional and technical requirements for data and analytics solutions. Translate business objectives and user needs into prioritized features, user stories, acceptance criteria, data requirements, and prototype concepts. Collaborate with clients, stakeholders, and technical teams to define data models, metrics, calculations, visualizations, reporting capabilities, and user access requirements. Lead the design of secure, automated data pipelines and the development of prototype dashboards, analytics views, and baseline user interfaces. Facilitate workshops, demonstrations, and feedback sessions to align priorities, identify gaps, and support implementation decisions. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The Team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios.

Required: Bachelor's