Manager, Field Engineering
L3Harris Technologies
- Location
- Carlsbad, CA
- Work model
- On-Site
- Level
- Mid
About this role
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Manager, Field Engineering
Job Code: 41539
Job Location: Carlsbad, CA
Job Schedule: 9/80 REG- employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off
Job Description
L3Harris is seeking a highly motivated candidate to lead the Tactical Data Links (TDL) Field Service Engineering (FSE) team. The FSE manager will have overall responsibility for planning and executing FSE responsibilities for our Link 16 products which include platform integration support, demonstrations, and customer training. The ideal candidate should possess Link 16 subject matter expertise, be highly organized, have excellent communication skills, and be able to lead continuous improvement initiatives.
Essential Functions
• Leads the TDL FSE team that provides onsite integration support of MIDS and NGEN TDL products on customer platforms
• Responsible for execution of TDL product demonstrations at venues such as customer events and trade shows
• Facilitates maintenance, procurement, and tracking of demo assets
• Coordinates the execution of customer training for TDL products including curriculum generation and delivery
• Serves as a customer point of contact for responding to RFIs and technical inquiries
• Manages a geographically dispersed team through operational planning, priority deconfliction, and resource capacity analysis
• Partners with leaders and cross-functional team members to meet business objectives
• Builds organization capability through mentorship and training
• Leads initiatives to develop and improve FSE related processes
• Hands-on leader with the ability to step into frontline roles to maintain productivity and service peak demand
• Ability to travel up to 50% domestically or internationally
• Ability to obtain and maintain a DoD Secret clearance and access to U.S. Government/customer facilities.
• Ability to meet physical requirements (lifting/positioning per role standards)
Qualifications
• Bachelor’s Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
Preferred Additional Skills
• Comprehensive knowledge and experience with Link 16 TDL systems and products (MIDS, STT, BATS)
• Familiarity with I… [truncated]