Principal Product Manager

Principal Product Manager - Agentic Investigation & Reliability Experiences

Sumo Logic is hiring a Principal Product Manager to lead how engineers and operators investigate incidents, understand reliability risk, and act on their operational and security telemetry.

The observability category was built around collecting telemetry and giving people tools to navigate it: dashboards, queries, monitors, traces, and alerts. Customer expectations are now shifting. Teams don't just want more dashboards; they want help getting from a signal to a resolution, understanding what's broken, why, what's impacted, and what to do next. As AI agents move into production operations, this role owns how Sumo Logic brings intelligent, agent-assisted investigation and reliability workflows to customers, grounded in evidence, context, and enterprise governance.

This is a senior, high-ownership role. It requires genuine observability domain background. You should have lived in this space and understand how monitoring, troubleshooting, and reliability actually work, combined with the ambition to define a new category of experience on top of it.

The current data experiences. Log Search, Live Tail, query and query optimization, Metrics Search, Tracing, Dashboards, and the data-experience UI. This is a live, revenue-generating product with real customers, and keeping it strong is part of the job. You own its health, roadmap, and competitiveness today while steering it toward an AI-native future, focusing new investment where it strengthens investigation, speed, and value for both new and power users.

The reliability and alerting surface. Monitors, Alerts, SLOs, Scheduled Searches, and the reliability workflows around them. You will own alerting accuracy, noise reduction, and operational health signals both as capabilities customers depend on today and as the foundation for more automated, agent-assisted detection and investigation.

The agentic investigation experience. You will define how a user moves from a search, a monitor, a dashboard, or an alert to likely cause faster, with supporting evidence. This means productizing investigation workflows that reason across logs, metrics, traces, monitors, dashboards, and related context, and evolving them from reactive troubleshooting toward more proactive detection over time.

• Set the multi-quarter vision for Sumo Logic's investigation and reliability experiences, and turn it into a roadmap engineering can execute against.

• Own the roadmap, health, and competitiveness of the current data and reliability product surfaces.

• Define how search, metrics, tracing, dashboards,