Sr. Associate Supplier Management & Performance Analysis

Career Category Operations Job Description Position Summary The Sr. Associate, R&D Operations Supplier Management & Performance Analytics (SMPA), supports the effective management and oversight of external suppliers delivering services across Amgen Research and Development. This role is responsible for the tactical execution of SMPA processes, supplier performance activities, transactional support, data and document management, and cross-functional coordination. The Sr. Associate works closely with R&D functional teams, supplier governance partners, Supplier Functional Management Teams, and external suppliers to promote timely execution, accurate reporting, process compliance, and effective issue escalation. The role also provides project and process management support for supplier-related initiatives and maintains the systems, databases, documentation, and meeting infrastructure required to support the SMPA operating model.

Supplier Management and Performance Support Support the tactical execution of R&D Operations supplier management and performance analytics strategies. Monitor supplier key performance indicators, service metrics, milestones, and operational deliverables. Consolidate supplier performance information and prepare metric rollups, dashboards, summaries, and meeting materials. Identify performance trends, risks, issues, and data gaps and escalate them to the appropriate supplier or functional lead. Support Supplier Functional Management Team meetings, including agenda development, meeting coordination, documentation of decisions, and tracking of follow-up actions. Maintain supplier-related databases, trackers, team resources, and performance records. Transactional and Operational Support Coordinate purchase order closeout activities and related follow-up. Support tracking and measurement of supplier scopes of work, deliverables, and contractual commitments. Coordinate shipping requests and the return of investigational product or other Amgen materials from suppliers. Collect and coordinate information required for applicable business, financial, and information systems. Track requests through completion and follow up with stakeholders to resolve outstanding items. Provide administrative and operational support for requests for information, proposals, quotations, and other RFX activities. Support supplier onboarding, documentation, and operational readiness activities, as assigned. Project and Process Management Provide project coordination and process management support for SMPA initiatives. Develop and maintain project plans, action logs, timelines, status updates, and risk and issue trackers. Coordinate activities across R&D functions, supplier governance teams, shared services, testing sites, and supplier organizations. Contribute to departmental and cross-functional initiatives and special projects. Support the development and implementation of process improvements that strengthen supplier oversight, operational efficiency, and data quality. Maintain process documentation, standard work, job aids, and supporting materials. Documentation and Systems Management Maintain accurate and compliant supplier documentation in SharePoint, electronic document management systems, and other approved Amgen platforms. Support document collection, organization, retention, and version control. Ensure supplier performance data and supporting records are current, complete, and readily available for review. Provide administrative support for supplier governance and RFX documentation. Assist with the preparation of records and supporting materials for governance reviews, assessments, or audits. Meeting and Stakeholder Coordination Coordinate functional, cross-functional, and Supplier Functional Management Team meetings. Prepare agendas, presentation materials, action logs, and meeting minutes. Document key decisions, owners, and due dates and monitor actions through closure. Communicate effectively with