Receptionist
Universal Health Services
- Location
- WINSTON-SALEM, North Carolina
- Work model
- On-Site
- Level
- Mid
About this role
Responsibilities
At Old Vineyard Behavioral Health Services, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community. Our 164-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients. Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services. We are passionate about our work and are looking for individuals who share in this passion. Receptionist PRN (as needed) We are currently seeking to hire a per diem Front Desk Receptionist. The schedule for this position will include weekdays and weekends. Our ideal candidates will possess strong multitasking skills, detail-oriented work habits, the ability to interact with all hospital guests with compassion and courtesy, as well as demonstrate professional, effective communication skills in stressful situations. The Receptionist is responsible for: Greeting all staff, patients, and visitors to Old Vineyard Behavioral Health Services. Screens guests to the hospital in following with facility protocols. Answers main hospital telephone line and directs callers to appropriate individual(s). Ensures the orderliness and overall organization of the reception area(s) and lobby throughout workday. Is aware of and monitors calls and interactions for potential HIPPA violations. Performs other clerical support as requested.
Qualifications
To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill and ability to meet the minimum requirements for this position.
Education
High school diploma or equivalent.
Experience
Two years previous experience in customer service role. Prefer previous experience in healthcare customer service role. Licensure/Certification: n/a Skills: Strong customer service skills and communication skills with the ability to deal with challenging situations and individuals with professionalism and respect. UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or