Operations Manager | Full-Time | Crown Complex

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Operations Manager | Full-Time | Crown Complex

Location

US-NC-Fayetteville

Job Post Information* : Posted Date

2 hours ago (8/1/2026 2:48 PM)

Job ID

2026-33541

Location Name

Crown Complex

Category

Operations

Type

Regular Full-Time

Location : Location

US-NC-Fayetteville

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

28306

Location : Address

1960 Coliseum Drive

Job Post Information* : Post End Date

10/30/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Operations Manager is responsible for assisting in the administration, planning, budgeting, and direction for the operations of the complex, including front- and back-of-house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Ensures an effective and cost-efficient program by controlling the Operations budget and performs related day-to-day responsibilities as required. This role pays an annual salary of $52,500 - $57,500 Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 30, 2026

Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square-foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space, and a 2,440-seat theatre. Managed by Oak View Group, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts, and special productions year-round.

Assists the Director of Operations in the overall daily operation and maintenance of the facilities. Plan, direct, coordinate, and review the work plan for all event changeovers; review and evaluate work products, methods and procedures; Provide or coordinate staff training; work with employees to correct deficiencies; and report personnel matters to the Director of Operations to address. Coordinate and review the work plan for changeover and operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor work flow; review and evaluate work products, methods, and procedures. Assist with coordinating labor needs Assist the Director of Operations in the development and administration of the operations budget and forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary. Coordinate facility arrangements and monitor the work of contractors, including equipment rental and borrowing city/county equipment. Report any issues to the general manager immediately. Ensure staff are working safely and efficiently and are aware of proper safety guidelines. Conduct monthly safety meetings. Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. Maintain hazardous materials communication program,