Software Development Manager, EdgeLink

Are you looking to work on the coolest technology while growing your career, in a group that cares about people just as much as products? Amazon Traffic Engineering builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies. As a Software Development Manager (SDM), you will lead a team of brilliant engineers focusing cloud-native networking features like security, authentication, authorization, load balancing, throttling, routing, and more. Your products will continuously improve KPIs (availability, efficiency, productivity) on behalf of service owners by managing SOA concerns, providing automation, tooling, and higher-level abstractions. You will use ML and GenAI technologies to improve performance, load management, and operations across a portfolio of networking products. As the leader of this space, you will hire, develop, and retain deep technical team members. You will own defining the long- term vision, driving long and short- term product strategy, working with internal Amazon customers as well as partnering with stakeholders. You will be responsible for setting the team culture, best practices, and planning. You will ensure the timely delivery of new product and feature launches. You will get to work in a deeply technical space with experts in solving cutting-edge problems, unique to the size and scope of Amazon Our vision is to make Amazon’s Service Oriented Architecture (SOA) more manageable and developers more productive by building an ecosystem of managed abstractions that allow Amazon Retail developers to focus on their unique business logic and business operations, knowing that security, authentication, authorization, load balancing, throttling and routing “just work” and are always consistent with Amazon best practices. Key job responsibilities • Drive prioritization and planning of projects and features • Thinking big and working with leadership, cross teams and business stakeholders to define vision, strategy and roadmap • Facilitating the design of the architecture of these distributed and highly scalable systems to solve complex problems • Monitoring, validation, and operation of production services • Owning the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible • Setting clear, measurable quality goals for the organization and collaborate across orgs to drive achieving them • Mentoring and promoting team members and help leaders to grow the organization About the team Edge Link enables managed internet ingress for Amazon retail and non-retail customers. Our team owns the critical infrastructure layer between the public internet and Amazon's services—managing Content Delivery Networks (CDNs), orchestrating CDN failovers for uninterrupted content delivery, and defending against DDoS and volumetric attacks for service availability. We build technologies for traffic categorization at scale, enabling intelligent traffic shaping and prioritization across Amazon's edge. We implement and manage protections at the edge, while standardizing security and availability controls to enforce consistent postures across all internet-facing infrastructure. Our mission is to ensure that every customer interaction—from first connection to content delivery—is fast, secure, and resilient, empowering Amazon to deliver exceptional value to customers worldwide.