Retail Associate

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Retail Associate

Cebu

Cebu State

10/13/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Qualifications:͏͏͏

College Undergraduate/Bachelors Degree/High School Graduate Old Curriculum/Senior High School Graduate Fresher Fluent in English is a must Excellent telephone and email communication skills Must be detail oriented, reliable and have the ability to handle multiple priorities in a fast-paced environment Solves routine problems effectively, gathering the information necessary from the customer Applies systematic approach to solving problems Professional and positive in interactions with others and is able to establish rapport quickly Treats others with courtesy and respect Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals Able to understand and communicate to the customers requirements as per the SOP defined/information available in knowledge management portal. Neutral Voice and Accent and call management Domain and Industry Skills