Ancillary Crew Member- The Truth
Live Nation
- Location
- Nashville, TN, USA
- Work model
- On-Site
- Level
- Mid
- Posted
- 2h ago
About this role
Job Summary
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The Truth is seeking enthusiastic, guest-focused Ancillary Crew Members to join our team. This part-time position plays an important role in enhancing the guest experience while supporting venue revenue through ancillary offerings, including the Vinyl Room, Fast Lane, Coat Check, and Seat Upgrades. Working closely with the Ancillary Manager and Box Office team, Ancillary Crew Members will engage with guests, promote available offerings, and ensure a seamless experience from arrival through the end of the event. This is a great opportunity for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional guest service. WHAT THIS ROLE WILL DO Greet guests and answer questions about venue amenities and ancillary offerings Promote and sell available offerings, including Vinyl Room access, Fast Lane, Coat Check, and Seat Upgrades Process transactions accurately using the venue's point-of-sale system and maintain proper cash handling procedures Assist guests with ancillary purchases and provide excellent customer service throughout the event Assist with set-up and breakdown of ancillary locations, signage, and equipment as needed Work closely with the Ancillary Manager and Box Office team to communicate show-specific offerings Help maintain clean, organized, and welcoming ancillary spaces throughout the event Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment WHAT THIS PERSON WILL BRING Passion for providing exceptional guest service in a fast-paced environment Strong communication and interpersonal skills Ability to work independently and as part of a team Cash handling or retail experience preferred Must be at least 18 years of age Ability to stand for extended periods and lift up to 25 pounds Availability to work evenings, weekends, and holidays based on the event schedule EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation,