Maintenance Supervisor, Multifamily

Job Title Maintenance Supervisor, Multifamily Ilara (https://www.ilaraapartments.com/) Job Description Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

ESSENTIAL JOB DUTIES:   Prepares   all market-ready   apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product   to   our residents.   Completes resident service   request   in a timely manner .   Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.   Maintains grounds, pools/ hot tubs,   common areas , and dog parks to keep them clean, free of trash, debris, and other safety issues.   Performs on-call emergency procedures as   required .   Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and   common area   needs to the manager.   Schedules and performs preventative maintenance and   records   such activities.   Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems   regarding   maintenance.   Attends and   participates   in training programs as required by Cushman & Wakefield and local city and state   jurisdictions .   Provide superior customer service and   represent   the company in a professional manner at all times .   COMPETENCIES:    Must be able to work any shift Sunday-Saturday to support the company's business needs.   Knowledge of safe use of cleaning agents and equipment used to perform job duties   Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.   Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.   Must   possess   a valid Driver's License.   CPO if required by city or state.   EPA 608 - Minimum of Type II   Follow all Cushman & Wakefield safety policies and procedures   IMPORTANT EDUCATION    High School Diploma, GED, Trade, Technical, or Vocational school    IMPORTANT EXPERIENCE    3 + years of   related   experience   EPA 608 – Minimum Type II, or CPO, or local city required certificate    WORK ENVIRONMENT   This job   operates   in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing   cabinets   and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be   required   to travel outside between buildings in varying outdoor weather conditions.   The employee may also be regularly   required   to remain in a stationary position (sit or stand) for 85% of the time; regularly   operate   office machinery.   The employee m ust be able to travel up to   10 %   of the time. Travel may vary in frequency and duration.   The employee must   d emonstrate   the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds   frequently , and/or up to   100   pounds of force constantly to lift, carry, push, pull, or move