Senior Associate, Product Management - Partnerships Conversions

Senior Associate, Product Management - Partnerships Conversions Product Management  Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you About the team As part of the Partnerships Conversions Product team, you will play a key role in eliminating areas of disruption to the Customer and Servicing Agent experiences when we are onboarding new credit card portfolios to Capital One. Specifically, you will partner in the transformation of our Image Conversion Services to minimize the effort needed to ensure Customers and Agents have access to historical documents such as statements and letters following a conversion event. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, evaluate opportunities to leverage AI-driven tools, and implement solutions that support both business goals and meet key customer needs. You may work across product areas such as Enterprise Imaging, Data Management, Front- and Back-Office Servicing, and Core Processing, using data, technology, and collaboration to create a reliable, efficient, and user-friendly Conversion experience. In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas : Human Centered   You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused  Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven  You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology  You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership   By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are:   Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates