Sr. Portfolio Administration Coordinator

Job Title Sr. Portfolio Administration Coordinator Job Description Summary Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. This position may be assigned to one or more accounts/clients Job Description Essential   functions   and   responsibilities   Review, abstract ,   and/or perform quality control data audits of documents including updating and   maintaining   all lease information and data in our technology in formation systems, as   required   Ensure proper document management measures are followed for all leased,   owned   and other associated documents .    Maintain file retrieval/storage, scan documents, and open/distribute mail   Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct   Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and   analyze   all charges for accuracy,   in accordance with   lease documents.   Directly responsible   for dispute resolution with landlord for any identified discrepancies    Responsible for ensuring the financial obligations of our   Clients   is   accurate   and that monthly rents are processed   in a timely manner   Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations   Communicate   frequently   with internal and external partners. Notify client of critical dates, real estate   policies   and procedures, and   assist   with general inquiries   Request and process certificates of insurance as required by the lease document    Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms    Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client   and/ or landlords   Ensure that productive landlord and subtenant relationships are   maintained   in accordance with   the lease and sublease agreements   Establish task priorities and create schedules for portfolio   objectives   Able to manage multiple projects/priorities in a fast-paced environment   Assist   managers with   timely   and   accurate   financial and critical date reports for client presentment,   identify   and record savings,   identify   exceptions, investigate causes of exceptions, and recommend solutions   Assist   or oversee special projects as requested by the client or leadership   Partner with the manager and transition team to get new accounts   established   quickly and smoothly   Assist   manager or oversee the creation and continuous updates to process playbooks   Provide guidance and direction to other Portfolio   Coordinators   on various tasks and projects   Train new associates   Continuously seek business expansion opportunities with existing clients and develop those opportunities   Stay up to date on the latest industry standards and trends     Key Competencies    Customer   Service   Skills   Communication Proficiency (oral and written)   Organization Skills   Analytical Skills   Technical Proficiency   Research   Skills   Detail Oriented   I nterpersonal   S kills   Sense of Urgency     education       High School diploma or GED   required   Bachelor ’ s Degree preferred   in any field;   business,   finance/real estate , accounting   ideal     additional   eligibility qualifications   2+ years of experience in auditing or related field   Expertise   in cost analysis, gross up calculations, review of ledgers, contracts, and other financial books and records   Ability to understand and interpret complex real estate lease