Sr Manager of Software Engineering

When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.

Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets. Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation Required qualifications, capabilities, and skills 10+ years’ technology experience with a degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or related field; strong grounding across core engineering disciplines. Engineering leadership & talent development: led teams of technologists (senior engineers and/or engineering managers); hiring, coaching, performance management, recognition, succession planning; building inclusive, high-performing teams. Strategy-to-execution delivery: translate business outcomes into technical strategy/roadmaps; deliver multi-team, cross-functional programs with strong dependency and RAID management and stakeholder alignment. Distributed systems & architecture depth: strong system design across APIs, microservices and/or event-driven architectures, data stores, and resiliency patterns; sound scalability/latency/fault-tolerance/consistency tradeoffs. Cloud-native & platform engineering: practical experience building on AWS and/or Azure, including containerization and platform capabilities that enable reusable patterns. Developer productivity & SDLC rigor: experience with CI/CD, automation, test strategy, release safety, and quality/velocity improvements across teams. Operational excellence (SRE mindset): observability (metrics/logs/traces), incident response and RCA, SLO/SLA management, and continuous improvement of reliability/run-the-business outcomes. Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs. Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns. Security, risk & executive influence in regulated environments: secure SDLC, IAM/data protection concepts, audit/compliance partnership,