Senior User Experience Designer

Alternate Locations: Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)     Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office   Relocation assistance:   is not available for this opportunity.   Requisition #:  76394   The Role at a Glance

We are excited to bring on a Senior User Experience Designer to our Retail and Distribution IT team to work in one of our key city locations.   As the Senior UX Designer, you will lead the design strategy for Lincoln’s digital web experience focused on our financial professionals. You will work on a cross-functional team with other UX designers, developers, product owners, and stakeholders to collaboratively create new and innovative experiences targeted toward current and future clients.   You will have the opportunity to lead the research, experience/design creation, usability testing, and build for next-generation digital experiences across multiple platforms and devices. In this role, you will be expected to regularly consult with senior IT and Business leaders while promoting a customer-centric and data driven design approach.   This role will require a passion for design, a deep understanding of the evolving digital technology and trends, as well as the ability to work in a fast-paced agile environment. What you'll be doing

Understand customer needs and feelings through research activities (competitive research, stakeholder interviews, usability testing, personas, etc.), partnering with our line of business CX teams. Create wireframes, prototypes, and digital designs focused on customer needs and analytics data. Lead and participate in design thinking sessions with business and IT partners. Collaborate regularly with business partners and internal stakeholders throughout the design process to ensure business goals are being met while focusing on the customer experience. Work with other UX designers to maintain enterprise design standards and contribute to the ongoing evolution of Lincoln’s design and brand style guide Work closely with front-end developers to provide design specifications and direction during development of new experiences. Keep focus on continued education related to design tools, industry trends/research, competitor products, and design best practices What we’re looking for

5 – 7+ Years of experience in in user experience design and development directly aligned to the specific responsibilities for this position. 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelors)_Minimum Required in Visual Design, Computer Science, Information Systems, IT, Computer Engineering, or related field Advanced level experience with UX design/wireframe/prototyping tools (Axure preferred but not required) Basic knowledge of web accessibility (ADA) as it relates to design and user experience

Experience working in an Agile environment a plus (but not required) Application Deadline

Applications for this position will be accepted through 11/1/2026, subject to earlier closure due to applicant volume.   What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.    What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and