Program Manager - Airport Screening Operations
Leidos
- Location
- Charleston, SC
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 26 approvals (FY2023)
- Posted
- 22h ago
Skills
About this role
Leidos is seeking a Task Order Program Manager (TO PM) to serve as the on-site screening operations lead for a designated airport under the Transportation Security Administration (TSA) Gold+ program - a model in which participating airports transition from federally operated screening to qualified private-sector screening performed under TSA regulation, oversight, and detection standards pursuant to 49 U.S.C. 44920. In operational scope, the TO PM directs passenger checkpoint screening operations and checked baggage screening operations, leads the contracted screening workforce, and is accountable for screening performance to TSA detection standards, throughput and wait-time results, passenger experience, and the company's own regulatory compliance. Checkpoint and checked baggage are both fully in scope; checked baggage operations are scaled to each airport and are considerably smaller at many locations.
Primary Responsibilities
Screening Operations & Security Effectiveness •Direct daily passenger checkpoint and checked baggage screening in accordance with TSA Standard Operating Procedures (SOPs) and detection standards, meeting or exceeding the federal level of screening required under 49 U.S.C. 44920. •Sustain workforce screening proficiency •Manage throughput and passenger wait times across TSA PreCheck and standard lanes and across checked baggage inspection and resolution; adjust security posture to the National Terrorism Advisory System (NTAS) and to irregular operations (IROPS). •Screen persons and property, confirm or resolve alarmed persons or property, verify travel documents, and support TSA-directed special screening programs as tasked at the airport level. Workforce Management, Training & Certification •Lead the contracted screening workforce - Transportation Security Officers (TSOs), Lead TSOs (LTSOs), Supervisory TSOs (STSOs), and site training staff; manage recruitment, onboarding, scheduling, surge staffing, overtime, and fitness-for-duty. •Deliver initial, recurrent, and remedial training and certify the workforce to TSA-set standards that TSA audits, consistent with 49 U.S.C. 44935 and the training and certification standards incorporated by the contract. •Ensure the workforce completes Security Threat Assessment (STA) and suitability submissions (TSA adjudicates) and obtains and maintains Secure Identification Display Area (SIDA) credentials issued by the airport operator's badging office. •Support TSA's aviation insider threat program and reporting requirements for the contracted workforce, and foster a culture of security, professionalism, and customer service. Technology & Equipment Oversight (TSE) •Oversee delivery, installation, integration, operational test-and-checkout, and sustainment of checkpoint TSE and checked baggage Explosives Detection Systems (EDS), using the Checkpoint Requirements and Planning Guide (CRPG) and the Planning Guidelines and Design Standards (PGDS) for Checked Baggage Inspection Systems as references. •Maintain equipment availability through preventive and corrective maintenance, calibration, cybersecurity updates, radiation surveys, and radioactive leak tests to TSA-set standards, including operating and maintaining TSA-owned equipment already installed at the airport. •Conduct contractor site acceptance and operational test-and-checkout, property and asset accountability, and technology-refresh planning; only TSA-qualified equipment may be deployed, and TSA retains qualification, certification, and acceptance of detection capability. Program, Compliance & Stakeholder Management •Serve as the primary contractor point of contact with the FSD, AFSD-S, Contracting Officer (CO), and Contracting Officer's Representative (COR), and coordinate with the airport operator, air carriers, U.S. Customs and Border Protection (CBP), and airport law enforcement. •Develop and maintain the airport-level Operations Management Plan (OMP) and manage