Regional Health and Safety Coordinator

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Regional Health And Safety Coordinator

About the job

This position is needed to oversee health and safety programs, processes, and compliance efforts across all countries where Twilio has legal entities within the region.

Responsibilities

In this role, you’ll:

Direct Reporting

• The regional H&S Coordinator will report directly to the Global Health and Safety (GHS) Manager.

• Provide regular updates, reports, and recommendations on regional H&S matters.

• Ensure all regional H&S activities, procedures, and documentation strictly follow Twilio’s global Health & Safety policies and standards.

Regional APJ Policy Development & Implementation

• Develop, update, and standardize H&S policies across APJ locations (office and remote).

• Ensure compliance with local, state, and national regulations in each location.

• Act as the regional champion for the implementation and enforcement of global H&S initiatives.

• Act as the Health and Safety Representative for Twilio in the region.

Multi-Site Risk Assessments

• Conduct regular risk assessments at all regional APJ Twilio locations.

• Identify site-specific hazards and recommend mitigation strategies.

• Conduct risk assessments for all regional off-site events.

Training & Awareness Programs

• Design and deliver H&S training programs tailored to each site’s needs.

• Organize regional safety workshops and awareness campaigns (If applicable)

Incident Investigation & Reporting

• Coordinate incident investigations across APJ.

• Analyze trends and share Root Cause Analysis with GHS Manager

Audit & Compliance Monitoring

• Schedule and perform regular H&S audits at each location.

• Ensure H&S compliance across all APJ locations.

• Track corrective actions and ensure timely resolution.

Emergency Preparedness & Response

• Develop and test regional emergency response plans.

• Coordinate drills and ensure all sites are prepared for emergencies.

Data Collection & Reporting

• Collect, analyze, and report on H&S metrics from all sites.

• Present APJ regional H&S performance to the GHS