Prodctn/Maint, Field Svc

About Otis India Otis is the world’s leading elevator and escalator company, moving 2.5 billion people every day and maintaining over ~2.5 million units globally. With a global team of 72,000 colleagues, including 45,000 field professionals, Otis delivers innovative, safe and reliable mobility solutions found in many of the world’s most iconic buildings and busiest transport hubs. Operating in 200+ countries and territories, Otis combines global expertise with strong local capabilities. Guided by a clear vision to help people thrive in a taller, faster, smarter world, Otis is committed to customer‑centric service, future‑focused innovation, and responsible corporate citizenship.

Overview This role is responsible for safe and reliable maintenance of elevator and escalator units within assigned routes and ensuring customer centricity and delight.

Adherence to EH&S guidelines at all times. Will be responsible for adhering safety norms for equipment and end user safety. Will be responsible for maintenance of the units, trouble shooting, code maintenance & Customer Service for assigned units. Ensure zero callbacks through periodic scheduled maintenance of the units. Respond promptly to breakdowns with a focus on achieving first-time fix. Ensure continuous and reliable equipment operation. Will be responsible for Generating T leads and closing T Orders on time. Timely and Transparent communication with customers. Build strong customer relationships during site visits. Qualifications & Requirements Diploma Engineering in Electrical, Mechanical or Electronics Engineering/ITI Minimum 2 to 5 years of experience in elevator maintenance with hands-on exposure to technical troubleshooting, repairs, and safety protocols What You Need to Be Successful at Otis · Customer‑Centric Mindset Otis is committed to being a world‑class, customer‑focused service company, success begins with understanding and caring for customer needs.· Problem‑Solving & Technical Curiosity Innovation is core to Otis’ heritage—Being curious, analytical, and apply engineering principles.· Empowerment We encourage and support smart risk taking with ownership and accountability.· Collaboration & Communication We work together as a one team we partner, create connections and contribute across Otis.· Future‑Focused Mindset Otis looks for individuals who are smart, adaptive, digitally aware, and excited to shape the future of smarter, safer mobility. What’s In it For Me · Real Impact from Day One Work on projects that directly influence how millions move safely across India’s buildings, metros, railways, commercial hubs, and airports.· Structured Learning & Growth Access to technical training, leadership development, mentorship, and global best practices—designed to accelerate your career.· Global Exposure, Local Opportunities Be part of a global company, with opportunities to learn from global experts while building your career.· People-First Culture Join Otis that places people at the center of everything—your well-being, growth, and success truly matter here.· Career Paths for Every Ambition Whether you want to build expertise in engineering, manufacturing, operations, service, project management, HR, finance, legal, Delivery Operations or technology—Otis supports multiple growth pathways.· Work on Innovation That Matters Experience the intersection of smart technology, safety, sustainability, and urban mobility. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may