Product Operations Associate / Product Marketing Manager
Thermo Fisher Scientific
- Location
- Tijuana, Mexico
- Employment
- Full Time
- Work model
- On-Site
- Level
- Entry
- H-1B history
- 76 approvals (FY2023)
- Posted
- 2d ago
About this role
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Position
Summary The Portfolio Operations Associate serves as the operational and commercial execution partner to Product Management, translating portfolio strategy into actionable tools, processes, communications, and enablement programs that support commercial success. This role coordinates product lifecycle activities, supports channel and commercial teams, manages portfolio-related requests, enables successful product launches, and drives execution across internal stakeholders.
Key Responsibilities
Portfolio & Product Lifecycle Execution • Serve as a primary point of contact for routine portfolio-related requests, including SKU inquiries, product information, quote support, cross-references, product specifications, and portfolio documentation. • Coordinate execution activities associated with new product introductions (NPIs), product updates, and product lifecycle management initiatives. • Support product setup and maintenance activities across commercial systems, sales tools, and customer-facing platforms. • Assist with SKU creation, portfolio rationalization, product discontinuations, and sunset planning activities. • Maintain product lifecycle records, portfolio documentation, and supporting business materials. • Track key lifecycle milestones and coordinate follow-up activities with cross-functional stakeholders. • S upport special projects e.g. site moves, new regulation implementation etc. Commercial & Channel Enablement • Translate product and portfolio direction into sales tools, product guides, FAQs, training materials, competitive resources, and commercial enablement content. • Support channel partner programs through communication of product information, and completed Marketing launch materials, training resources, and ongoing portfolio communications. • Coordinate distribution and channel communications related to launches, portfolio updates, product changes, and discontinuations. • Partner with Sales, Channel Management, Commercial Operations, and Customer Care teams to ensure accurate and consistent product information. • Support development and maintenance of content for LPG commercial enablement platforms: training hubs, intranet sites, and resource centers. • Coordinate product demonstration resources, training initiatives, and commercial readiness activities. Launch & Growth Program Support • Coordinate cross-functional execution activities required for successful product launches. • Support implementation of product promotions, channel marketing initiatives, and commercial growth programs in conjunction with Regional Marketing, Ch annel Management and Commercial leaders . • Assist with launch readiness planning, communication development, training deployment, and commercialization activities. • Partner with Marketing and Demand Generation teams to ensure product content and launch materials are available and aligned. • Monitor launch execution and collect feedback from commercial teams. Market, Customer & Competitive Insights • Aggregate customer, channel, competitive, and market feedback. • Support Product Management with competitive intelligence,