Capital One Insights Center Communications Lead, Public Affairs Manager

Capital One Insights Center Communications Lead, Public Affairs Manager At Capital One, we’re building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Working for one of the world’s most recognized brands that is ranked #106 on the Fortune 500 and #15 on Fortune’s 100 Best Companies to Work For, Capital One provides multiple opportunities to learn and grow while engaging with world-class business leaders across the enterprise.

Capital One is looking for a strategic, creative and results-oriented communications professional to join our Public Affairs team within the Global Policy Affairs Group (GPAG.) Public Affairs is a cross-functional organization within Capital One’s Global Enterprise Affairs (GEA) team that leverages best practices across integrated marketing, strategic communications, stakeholder engagement, research and data intelligence, reputation management and issues advocacy to enable business growth and mitigate risk.  This is a high visibility role that will have direct and regular engagement with senior leaders both inside the company and within key partner organizations.  This role provides the opportunity to drive high-visibility, multi-channel strategic communications strategies that tell the story of Capital One to decisionmaker audiences. It is also focused on engaging critical stakeholders and contributing to the national conversation around key economic and societal issues including credit access, affordable housing and entrepreneurship and business creation.  As a key member of the Public Affairs team, you will lead the development of comprehensive, multi-channel campaigns that educate, influence and tell the story of Capital One while advancing enterprise priorities. This role is designed for an experienced professional who can proactively identify emerging trends in the policy environment and macroeconomic landscape and translate complex issues into compelling, data-driven narratives. You will serve as a strategic advisor to internal business leaders and external stakeholders, including industry trade associations, nonprofit partners, think tanks, and policy and civic influencers. You will support the execution of a wide range of external events and convenings, earned media, influencer and digital advertising strategies – ensuring that our public affairs objectives are integrated into the broader corporate reputation and brand narrative.  This position requires exceptional judgment, creative problem solving, attention to detail, focus on results, and an innate ability to influence.  A knack for distilling  complex issues into compelling stories and a curiosity about perspectives different from your own are essential to the success of this role. Humility, adaptability and a sense of humor will also serve you well.

Advocacy and Campaign Execution: Lead the end-to-end strategy and execution of integrated public affairs and data-driven campaigns (earned, paid, owned and digital) to advance policy, legislative and corporate reputation priorities at the federal, state and local levels. Stakeholder and Third Party Management:  Build and leverage trusted relationships with external