Senior Product Manager - Fraud & Risk
Expedia Group
- Location
- Washington - Seattle Campus
- Work model
- On-Site
- Level
- Senior
- Posted
- 22h ago
Skills
About this role
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Senior Product Manager, Fraud & Risk Platform Introduction to the Team: The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company. As a Senior Product Manager on the Fraud team, you will own the strategy and delivery of the products that protect Expedia Group and its travelers from fraud, abuse, and financial crime. This is a role defined by hard tradeoffs. Every dollar loss prevented risks adding friction for a legitimate customer, and your job is to find the sharpest possible edge between the two. You'll set the vision for your sub-domain, build a roadmap the business can defend, and lead the AI/ML detection capabilities that let it scale against adversaries who adapt faster than most products ever face. You'll do it by investing in championing your product and the market , evolving in to an SME earning the trust of engineering, Ops and data science, influencing business leaders and partners who don't report to you, and coaching the PMs coming up behind you. In This Role You Will: Define and drive the product vision and strategy for holistic fraud prevention and risk management capabilities across Expedia Group’s ecosystem, clearly articulating loss ‑ versus ‑ friction trade ‑ offs to senior stakeholders in growth, finance, operations, and legal. Build and own an integrated, data ‑ driven roadmap for assigned fraud and risk products where each milestone is tied to measurable impact on fraud loss rate, insult rate, trust damage, chargebacks, approval/failure rates, and review ‑ queue cost, and defend prioritization in the face of competing business objectives informed by global mark et dynamics . Lead collaboration with engineering, data science, and analytics to build or buy real ‑ time, low ‑ latency fraud detection and risk ‑ scoring systems, including AI/ ML ‑ driven anomaly detection, graph and entity ‑ linking , behavioral analytics, and pattern recognition while managing rule complexity and technical debt. Operate effectively in ambiguous, adversarial environments by independently modeling dollars at stake, applying investigative techniques such as attack ‑ vector discovery, adversarial red ‑ teaming , and fraud ‑ ring analysis, and translating insights into scalable, production ‑ ready product capabilities. Partner across payments, supply, identity, trust & safety, risk operations, UX, compliance, and legal to design secure, traveler ‑ centric user flows, and to ensure that fraud ‑ risk considerations are embedded across end ‑ to ‑ end user journeys and decisioning workflows. Define, monitor , and communicate key fraud and risk KPIs, run rigorous experimentation (including champion/challenger tests and holdouts), and translate detection performance and AI/ML model insights into clear