Analyst Application Delivery-India

With over 85 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defence, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Learn more at  www.kennametal.com . Follow @Kennametal: Instagram, Facebook, LinkedIn and YouTube.

SAP IBP Support: • Provide L1/L2 support for SAP IBP modules: Demand Planning, Supply Planning, Inventory Optimization. • Troubleshoot planning area issues, key figure inconsistencies, and data load errors. • Manage planning calendars, application jobs, and alerts. • Support end users with forecast planning activities, simulations, and scenarios. • Maintain master data integrity and configuration settings in IBP. • Collaborate with solutioning team for enhancements and system testing. CI-DS (Cloud Integration for Data Services) Support: • Monitor and manage data integrations between SAP IBP and source/target systems (e.g., SAP S/4HANA, ECC, BW, third-party). • Troubleshoot and resolve failed jobs, mappings, and data flow interruptions. • Create and maintain CI-DS tasks, data stores, and query templates as needed. • Coordinate with BASIS and middleware teams on performance and security issues. • Support interface changes, system upgrades, and deployment activities. Incident & Change Management: • Handle incidents, service requests, and change tickets using tools like ServiceNow or Jira. • Conduct root cause analysis and implement permanent fixes for recurring issues. • Participate in regular system maintenance and deployment cycles (e.g., regression testing, transports, release management). Documentation & Collaboration: • Maintain accurate support documentation, SOPs, and knowledge base articles. • Train and assist business users on IBP functionality and integration processes. • Work closely with global IT, data management, and supply chain planning teams.

Required: • Bachelor's degree in information technology, Supply Chain, Engineering, or related field. • 2-5 years of hands-on experience with SAP IBP support. • Experience with SAP CPI-DS or HCI-DS (integration modeling and job scheduling). • Understanding of supply chain planning processes and master data (product, location, customer, etc.). • Ability to troubleshoot technical issues, perform data validation, and coordinate across teams. Preferred: • SAP IBP or CPI-DS certification. Key Skills: • SAP IBP configuration knowledge • CPI-DS data flow management • Problem-solving and analytical thinking • Clear communication and user support • Incident tracking and documentation As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people.  We are an Equal Opportunity employer.