Release Manager

Description & Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale. This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed. Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7

Job-Specific Essential Duties and Responsibilities: - Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains. - Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes. - Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards. - Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3–6 month delivery plans. - Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows. - Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance. - Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness. - Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts). - Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution. - Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements. Job-Specific Minimum Requirements: - Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required. - Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments. - Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments. - Strong knowledge of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination. - Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders. - Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting. - Ability to produce and maintain release documentation, metrics, and audit artifacts. - Experience coordinating releases in environments requiring high availability and strict SLA adherence. - Bachelor’s degree in