Middle Office - Senior Associate

ho we are looking for   In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment.  Why this role is important to us   This is a varied position with a senior level of responsibility within the Transaction Management team, within Middle Office Services. This Transaction Management Officer acts as a Primary contact point for all internal/external clients. The team is responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution.  What you will be responsible for   As  Senior Associate, you will  Provide a high standard of  support to both internal or external clients  Embrace State Street’s “corporate values” and support a work environment reflective of those values  Effectively communicate with clients, custodians, brokers, managers, and peers within State Street   Be a strong team player and demonstrate dedication to group and company goals  Demonstrate professional maturity and effective time management  Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions  Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner  Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s  Ensure all transactions are processed on a daily basis  Participate in semi-annual broker review meetings  Facilitate new market initiatives setup  Contribute to team initiatives around audit, risk management  Complete special tasks and projects assigned by the supervisor or manager.

These skills will help you succeed in this role  Excellent attention to detail  Must be responsible and take ownership to the job which is allocated  Must be organized and able to multi-task often working to tight deadlines.  Must have demonstrated an ability to handle numerous activities and to prioritize work effectively.  Must be pro-active and be a problem solver  Must be highly professional interacting with several departments within the company  Must be flexible often dealing with ad-hoc queries from clients.  Must demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization  A team player  Education & Preferred Qualifications   BS/BA degree preferred.  Minimum of Associates degree and 2-4 years of prior business experience.  Understanding of the Investment Management industry, with a minimum 2 years industry experience  Understanding of Investment Manager Operations, particularly around processes and key deliverables  Proven ability to communicate in a clear, concise and professional manner  Strong time management skills with the ability to prioritise under pressure  Good understanding of State Street operations - technical, systems, policies and procedures - is an advantage  PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel.  About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full