Senior Manager, Technical Product Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Manager, Technical Product Management is a senior product leader within the Optum AI organization, accountable for defining and executing multi-year product strategy for one or more AI driven products across the U.S. healthcare and life-sciences domain. Operating at the intersection of business, data science, and engineering, this role owns the full product lifecycle - from product definition and planning through production, release, and end-of-life - with a solid technical focus on modern AI/ML platforms and enterprise-grade solution delivery. The role leverages market insights, Voice of Customer (VOC) programs, and emerging technology trends to identify new capabilities that enhance customer value and market differentiation. It balances deep subject-matter expertise, business acumen, and solid technical aptitude to deliver measurable business outcomes, and functions as a trusted advisor across business, architecture, and engineering teams. This position provides leadership to and is accountable for the performance of managers and/or senior-level professional staff, with impact most often felt at the operational, business-unit, or market level.

Product Strategy & Vision Define and execute the multi-year product strategy, roadmap, and portfolio priorities for Optum AI products, aligned to business objectives and OKRs. Translate the Optum AI commercialization strategy into actionable product plans that accelerate revenue realization and expand the client footprint Continuously evaluate the market and competitive landscape to identify new AI opportunities and adjust current offerings Portfolio & Delivery Leadership Lead product initiatives across multiple teams, products, and dependent portfolios, coordinating dependencies to enable on-time delivery of strategic capabilities Influence product backlog prioritization and strategic investment decisions across the AI portfolio Manage product budgets and ensure alignment between business goals, customer outcomes, and technology investments Drive Agile product delivery using tools such as JIRA, Aha!, Rally, and GitHub, applying Lean Product Management frameworks and modern product operating models Customer & Market Focus Drive Voice of Customer (VOC) programs and NPS-driven insight cycles to enhance customer value and differentiation Own user-experience strategy, product adoption, and value realization through customer centric product management practices Technical Leadership Evaluate technical alternatives and guide product decisions with a solid understanding of AI/ML architecture, cloud infrastructure (e.g., Azure / Optum Cloud), data pipelines, and system integration Ensure products meet enterprise standards for security, privacy, responsible AI, and regulatory/AI governance in the healthcare context Serve as a trusted advisor bridging business, architecture, and engineering teams Drive user experience strategy, product adoption, and value realization through customerfocused product management practices Stakeholder & People Leadership Communicate product vision, roadmap, and progress to senior leadership and executive (CXO) stakeholders Provide leadership to and be accountable for the performance of managers and/or senior-level professional staff Coach and mentor product managers, fostering a culture of innovation, collaboration, and continuous improvement Drive