Data Center System Administrator

Looking for an opportunity to make an impact? At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like a mission you want to be a part of, keep reading! The Digital Sector of Leidos is seeking a Data Center System Administrator to support data center operations. The System Administrator will rack and stack equipment, support upgrades and consolidations, ensure power is transferred if there is a power failure, and provide general data center system administrator support. They will support hybrid cloud-hosting alternatives.  This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.   Primary Tasks: Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety. Support implementation, troubleshooting and maintenance of physical equipment to include servers, storage arrays, network switches etc. Rapidly distinguish isolated system problems vs data center-wide outages.   Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Develop solutions to complex technical issues. Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.   Support customer requirements in a 24/7/365 mission environment and be able to respond to after-hours emergency calls (power/cooling disruption). Update operations and maintenance documentation for 24/7/365 personnel.     Mentor junior team members to include temporary military support for major projects.

Experience with interacting with customers to handle service inquiries and problems. Experience working in a data center. Knowledge of data center standards and best practices. Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety. Experience with Tier 2 system administration to include connecting crash carts and configuring remote management interfaces to restore administrator remote access and following prescribed procedures to restore servers.  Experience troubleshooting issues in a growing environment. Time management skills. Strong oral and written communications skills. Track record of working effectively within a team and support to peers toward improved processes and results. Experience with IT Service Management (ITSM) products such as ServiceNow.   Experience mentoring others. Certifications Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) Education Candidate must have a BS with 4 years of prior relevant experience or Masters with 2 years of prior relevant experience.  Additional years of experience may be considered in lieu of degree. Clearance Due to the nature of the government contracts we support, US Citizenship is required. An active TS/SCI with Poly required for Position or TS/SCI and willingness to obtain and maintain a required specific polygraph.   If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the