Account Manager, Transport - Rail, Central Government, Transport

Are you passionate about the future of rail and helping organisations transform how they deliver critical infrastructure and passenger services? Do you have the business acumen and technology leadership background necessary to help establish Amazon Web Services (AWS) as a key technology platform provider across the UK's rail sector? This is an exciting opportunity to drive growth and shape the future of cloud-native technology adoption across some of the UK's most strategically important rail organisations — including Great British Railways (GBR), Network Rail, the Department for Transport Operator (DfTO), London North Eastern Railway (LNER), Rail Delivery Group, and the growing portfolio of publicly-owned train operating companies. You will be joining at a pivotal moment as the UK Government delivers the most significant restructuring of Britain's railways in a generation. The Railways Bill establishes Great British Railways as a publicly owned company consolidating 17 organisations — unifying operational control of 20,000 miles of track, 2,500 stations, and digital systems currently fragmented across more than twenty train operating companies into a single digital estate. With GBR targeting operational status by 2027 and a £3.5 billion efficiency mandate, your role will be to help these organisations harness cloud-native data platforms, AI-powered predictive maintenance, and unified digital architectures to improve performance, reduce cancellations, and deliver a railway that is cheaper, greener, and more reliable. You will possess both a customer-obsessed attitude and a strong understanding of how UK rail organisations operate — from safety-critical signalling systems to passenger information platforms — and the challenges they face when making technology decisions in a highly regulated, politically sensitive environment. You will have an ability to build relationships at all levels within customer organisations, driving tangible outcomes aligned with GBR's five strategic priorities: performance and reliability, passenger-first experience, financial sustainability, strategic innovation, and breaking down organisational barriers. You are a self-starter who wants to build a business, drive measurable customer outcomes, and make a real difference in how Britain's railway serves its passengers. Key job responsibilities Drive revenue growth and market share across the UK Rail territory, encompassing Great British Railways (GBR), Network Rail, DfT Operator (DfTO), Rail Delivery Group, and the expanding portfolio of publicly-owned train operating companies Develop and execute a comprehensive account development plan aligned with the GBR transformation programme, the Railways Bill implementation timeline, and customer digital consolidation priorities as 17+ organisations merge into a single rail body Build and maintain long-term strategic relationships with senior leaders across GBR Shadow Board, Network Rail executive leadership, DfTO, train operating company managing directors, and the Office of Rail and Road Develop and articulate compelling value propositions around AWS services including unified data platforms, AI/ML-powered predictive maintenance, IoT for asset monitoring, and cloud-native passenger information systems Identify and progress opportunities in areas such as multi-cloud displacement, legacy mainframe migration, unified ticketing and retail platforms, digital twin for infrastructure planning, real-time train performance management, and AI-driven timetable optimisation Coordinate and manage partner ecosystems to achieve partner-attached rate targets and extend market reach across rail-specialist systems integrators and ISVs Understand the technical requirements of customers operating in safety-critical, regulated environments and collaborate with Solutions Architects, Specialist teams, and Professional Services to shape compelling solutions that meet rail industry assurance standards Facilitate engagement