Sales Operations Analyst

Requisition Number: 76809   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      ​Come break through with us.   The Specialty Materials segment manufactures products that provide more than 150 material formulations for glass, glass ceramics and fluoride crystals to meet demand for unique customer needs. Consequently, this segment operates in a wide variety of commercial and industrial markets that include display optics and components, semiconductor optics components, aerospace and defense, astronomy, ophthalmic products, telecommunications components and cover glass that is optimized for portable display devices.

Job Summary The Sales Operations Specialist supports the effective use, adoption, and reporting of commercial systems—primarily Salesforce—across approximately 200 internal users. This role serves as the first point of contact for system usage questions, reporting and dashboard support, and user enablement, ensuring consistent data, scalable reporting, and high system adoption across the sales organization.   Key Responsibilities •    Serve as the primary support contact for Salesforce users, responding to questions related to: o    System navigation and usage o    Standard sales processes o    Report and dashboard interpretation •    Provide onboarding and ongoing enablement for new and existing users, developing and maintaining user guides, job aids, and training materials •    Triage user requests and escalate complex system design or automation issues as needed •    Build, modify, and maintain Salesforce reports and dashboards based on defined requirements, ensuring report consistency, usability, and alignment with defined KPIs •    Support recurring reporting needs for sales leadership and operations   Required Qualifications: •    Bachelor’s degree in business, information systems, analytics, or related field  •    2+ years of experience building and maintaining reports and dashboards in Salesforce •    Strong understanding of sales processes and commercial performance metrics •    Experience supporting a broad user base with varying technical skill levels   Preferred Qualifications: •    Experience in Sales Operations, Commercial Operations, or Business Analytics •    Exposure to ERP systems (e.g., SAP) or BI tools (Power BI, Tableau, etc.) •    Experience supporting a global or matrixed sales organization

This position does not support immigration sponsorship.     The range for this position is   $75,902.00 - $104,366.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.    A job that shapes a life.   Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs