Sr. Supply Chain Operations Manager

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Sr. Supply Chain Operations Manager to join our team. This is a Hybrid (in office minimum 3 days per week) role, reporting to the Senior Director, ZTE Supply Chain and Logistics in the Cloud Ops Team department. In this role, you will join our fast-paced, dynamic global data center team to drive supplier selection and relationship management across key categories—including integrators, VARs, and OEMs—while maintaining rigorous inventory oversight across global supplier and data center locations.

What you’ll do (Role Expectations)

• Drive global supplier relationship management to ensure operational excellence and strategic partnership health

• Lead sourcing initiatives across critical categories including integrators, VARs, and OEMs

• Execute cost optimization strategies to maximize value and efficiency across the supply chain

• Manage comprehensive planning and forecasting cycles to support global data center demands

• Provide rigorous inventory oversight at supplier and data center locations to ensure global availability

Who You Are (Success Profile)

• You act like an owner, bringing passion for the mission, integrity, and a seamless ability to navigate between high-level strategy and hands-on execution.

• You are an energized problem-solver who proactively seeks out complex challenges and delivers high-impact solutions.

• You are a high-trust collaborator who fosters open feedback, clear communication, and mutual trust to drive success across the entire team.

• You operate with urgency and a bias for action, understanding that speed and quality go hand-in-hand in high-growth environments.

• You are data-driven, relying on evidence and analytics over assumptions to guide strategic decisions and uncover key insights.

What We’re Looking for (Minimum Qualifications)

• Significant hands-on experience managing global supply chain operations

• Proven track record in strategic supplier management and partnership development

• Demonstrated expertise in forecasting and planning within complex organizational structures

• Direct experience in inventory sizing and multi-location inventory management

• Strong background in