Lead Engineer, Systems Engineering

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Lead Engineer – Platform Job Summary: The Salesforce Platform Lead will serve as the technical owner and strategic driver of Cencora's Salesforce platform with a primary focus on enterprise release management, platform health maintenance, and long-term platform modernization . This role is responsible for establishing and continuously maturing the processes, tooling, governance, and engineering standards that ensure Salesforce releases are delivered safely, reliably, and at scale across a complex multi-team, multi-cloud Salesforce environment. The Salesforce Platform Lead will lead platform lifecycle planning — including org health assessments, technical debt remediation, legacy modernization initiatives, and proactive adoption of Salesforce's evolving platform capabilities. Acting as the central authority on platform stability and evolution , this leader partners with development teams, IT operations, security, and senior business stakeholders to keep the Salesforce platform performant, compliant, secure, and future-ready. The ideal candidate is a seasoned Salesforce professional with deep expertise in release engineering, DevOps practices, platform governance, and a proven track record of leading large-scale Salesforce modernization programs.

Salesforce Release Analysis & enablement Lead the Release process for Salesforce changes, ensuring all releases are properly reviewed, approved, risk-assessed, and communicated to stakeholders. Manage  Salesforce tri-annual release readiness  — coordinating impact assessments, sandbox preview testing, feature evaluation, stakeholder communications, and production readiness sign-offs for every Salesforce seasonal release (Spring, Summer, Winter). Define  quality gates and automated testing requirements  (Apex unit tests, Jest, Provar, static code analysis) that must be satisfied prior to any production deployment. 🔧 Platform Maintenance & Operational Excellence Own  Salesforce org health  across all environments — continuously monitoring platform performance, governor limit consumption, storage utilization, API usage, and system stability. Lead  platform health assessments and technical audits , identifying risks related to technical debt, deprecated features, security vulnerabilities, and configuration drift. Manage  sandbox strategy and environment lifecycle  including sandbox provisioning, refresh scheduling, data masking, and environment-specific configuration management. Oversee  Salesforce license management and org optimization  — tracking user license utilization, feature license consumption, storage management, and cost optimization opportunities. Establish and maintain  platform monitoring and alerting frameworks  using Salesforce Shield Event Monitoring, Health Check, Optimizer, and third-party observability tools. Drive  incident management and root cause analysis (RCA)  for platform outages, deployment failures, and critical production defects — implementing preventive measures to reduce recurrence. Govern  data management practices  within the platform including data archival strategies, duplicate management, large data volume (LDV) handling, and data quality frameworks. Ensure  security and compliance maintenance  including regular reviews of profiles, permission sets, sharing rules, connected apps, and org-wide security settings in alignment with HIPAA, SOX, and Cencora IT security standards. Manage  Salesforce Trust site monitoring and communication  of planned maintenance windows and unplanned outages to internal stakeholders.