Director, Global CAPA Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Quality Job Sub Function: Quality Systems Job Category: People Leader All Job Posting Locations: Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: We are searching for the best talent for Director, Global CAPA Management to join our Quality organization located in Raritan, NJ; Titusville, NJ; or Horsham, PA. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Belgium and Ireland - Requisition Number: R-090784 Switzerland - Requisition Number: R-090785 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Position Summary The Director, Global CAPA Management serves as the Innovative Medicine (IM) Process Lead for NC/CAPA in support of the Global Process Owner (GPO), providing enterprise-wide leadership for the global NC/CAPA quality system. This role is responsible for maintaining, improving, and implementing standardized processes, governance, metrics, and oversight mechanisms that enable effective identification, mitigation, and prevention of quality and compliance issues across IM. The Director works with the GPO to translate strategy into action plans and partners closely with senior leaders and cross-functional stakeholders to strengthen inspection readiness, quality culture, operational excellence, and sustained compliance. This leader oversees a global team of quality professionals and drives continuous improvement of NC/CAPA procedures, tools, and system capabilities, including the translation of evolving business and regulatory requirements into clear process and user requirements for digital platforms. The Director ensures robust process health assessment, issue trending, risk identification, and governance review, while enabling alignment across regions and functions. Through strategic leadership, stakeholder engagement, and change management, this role advances a consistent, data-driven, and effective NC/CAPA framework that supports the IM quality management system.

Process Management & Continuous Improvement Support the Global Process Owner in operating, maintaining, improving, and remediating the NC/CAPA quality system framework. Manage and maintain global procedural documents, tools, and resources in support of the process. Drive continuous improvement and remediation activities to