AI Product Designer
SAP
- Location
- Singapore, SG, 117440
- Work model
- On-Site
- Level
- Mid
Skills
About this role
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Overview As an AI Product Designer, you will turn product vision, user needs, and business requirements into clear and intuitive experiences for SAP’s internal AI products, tools, and platforms. You will work across the full design process, from research and early concepts through prototyping, validation, implementation, and launch communication. You will partner closely with Product Managers, Engineers, AI specialists, and business stakeholders to simplify complex workflows and create solutions that are useful, scalable, and aligned with SAP design standards. This is a multidisciplinary role combining product design, UX research, interaction and visual design, motion design, branding, and product communication. Product design is the core of the role, supported by strong visual storytelling and communication skills. What you'll do Product Design and Delivery
Own the design of new products, features, and functional modules from early exploration through implementation and iteration. Lead the end-to-end UX/UI process, including research, user flows, wireframes, prototyping, visual design, validation, and developer handover. Translate complex AI capabilities, technical constraints, and business requirements into clear and intuitive user experiences. Develop user journeys, service blueprints, information architecture, and experience maps where needed. Work with Product and Engineering to assess trade-offs, shape product direction, and ensure the final implementation reflects the intended experience. Review implemented designs and help resolve usability, accessibility, visual, and interaction issues before release.
AI Experience Design
Design AI-enabled experiences such as conversational interfaces, assisted workflows, recommendations, automation, and human-in-the-loop interactions. Consider how users understand and respond to uncertainty, loading, errors, fallbacks, and AI-generated outputs. Create clear ways for users to review, edit, approve, correct, or override AI-generated results. Apply responsible design principles, including transparency, privacy, accessibility, user control, and appropriate human oversight. Explore new interaction models such as agentic, multimodal, and adaptive experiences when relevant to the product.
Research and Product Strategy
Plan and conduct user interviews, surveys, usability tests, and validation sessions, then translate the findings into practical design recommendations. Use qualitative feedback and product data to identify friction, prioritise improvements, and support ongoing iteration. Facilitate design thinking, co-creation, and stakeholder workshops to frame problems, generate ideas, and align teams around a direction. Contribute a user-centred design perspective to product strategy, roadmap discussions, and prioritisation.
Design Systems and Content
Create and maintain reusable components, patterns, and visual systems aligned with SAP Fiori and SAP design standards. Help define reusable patterns for AI interactions, responsive behaviour, motion, and common system states. Maintain consistency across typography, colour, imagery, layout, and interface behaviour. Write or contribute to interface copy, prompts, guidance, empty states, error messages, and onboarding content. Build accessibility and inclusive design into the design and review process.
Motion, Branding, and